Terms and Conditions
By purchasing a commission from me (the artist) you agree to be purchasing my services only. If you have a concern with any of the below conditions, they may be changed if discussed with me prior to paying for your commissioned piece. Please read the terms carefully:
I, Abby Hurlbut (the artist):
I reserve the right to cancel and refund the order at any time for any reason.
I retain all copyrights over the commissioned artwork.
I will NOT claim the intellectual property (IP) of the commissioned artwork.
I will NOT profit further from the commissioned artwork unless you (the customer) break any of the terms.
I reserve the right to post the commissioned artwork online, in my portfolio as well as in publications such as art books.
You (the client/commissioner):
You may upload the commissioned artwork on any website and social channels.
You may not make profits from the commissioned piece (reselling, redistributing, uploading to POD-services, make prints, etc.)
You may not alter the commissioned artwork without my (the artist's) consent.
You may not use the commissioned artwork for commercial purposes. The license to the commissioned artwork may be purchased at any point - contact me for information.
More information
1.PAYMENT
Currency accepted through PayPal and Venmo
Once the customer has submitted an application and emailed me photos, I will provide the price.
The customer will pay and I will start on the commission
Commissions can be paid either 100% upfront or split 50% upfront and 50% after sketch approval.
2. PROCESS
I will notify you when I have started on your commission and you, therefore, lose the rights to a refund (see point 6 further below for more information on refunds)
While I'm working on your commission I will make reviews with you to make sure I make it just right for you! (See point 4 for further info.)
The time it takes to finish your commission varies from 1 week - 1 month depending on factors such as health, the complexity of the commissioned piece, other work.
If anything comes up that will slow the progress of the initially estimated delivery time I will let you know as soon as possible.
Once the piece is finished you will receive the final image. Once the image is approved, it will be shipped to the specified address.
3.DELIVERY
I will notify you when the piece is finished and headed out for delivery
Customers will have to put in their shipping information
Shipment cost can vary depending on the location
If you live in the north Atlanta area, we can arrange a place to meet up
4. REVISIONS
You get 2 chances for changes on the commissioned piece included in the price.
The first one will be the initial line drawing to make sure everything is going according to plan
The second one will be the final drawing and will be reserved for last minute changes
If any major changes are requested after the final approval, you will have to pay a small fee
5. CUSTOMER SATISFACTION
I will do everything I can to make my customers happy with their art!
If you have a concern with your commissioned piece, please tell me right away so we can figure out a solution
6.. REFUND / CANCELLATION POLICY
The buyer is not allowed a refund once I started working on the commission.
If for any reason I am unable to start your commission you will receive a full refund.
If you cancel your order before I started it, you can get a full refund.
If you have a problem with any of these statements, they may be changed if discussed with me prior to paying your commissioned piece.